You built this business to be free. But somewhere along the way, the business started running you. I step in, take ownership of your operations, and give you back the peace and independence you came looking for.
If any of this sounds familiar, you already know what's at stake.
The moment you step away, things start slipping. Your team needs constant supervision, and you end up doing more managing than growing.
You've tried handing things off before, and it didn't go well. So now you hold on to everything — which means you hold yourself back.
Either there's no documented process, or the SOPs you have are outdated and nobody follows them anyway. Chaos disguised as structure.
Without you micromanaging every touchpoint, the quality drops. Your prospects don't get the same experience you'd give them yourself.
"Nobody will care about this the way I do."
You're right. But you shouldn't have to care about everything. That's where I come in.
After 5+ years managing e-commerce businesses — dropshipping stores, affiliate operations, agencies, and content businesses — I don't just execute tasks. I understand how online businesses actually work.
I've worked alongside coders, email marketers, copywriters, and community managers. That means when something looks off, I already know where to look — and I fix it before it becomes your problem.
At the end of the day, I offer you what you originally came looking for when you started your business: peace of mind, stability, and money flowing — without you having to be everywhere at once.
I spot problems before they escalate and bring solutions — not just status updates. You won't be micromanaging me.
Every process I touch gets documented. Your business will run the same way whether I'm there or not.
I've worked in ops, marketing, customer service, and logistics. That cross-functional lens makes me a better manager of your team.
Certified by Giulia Chilin's Specialist Agency and currently managing operations for her brand — plus a 100% Job Success on Upwork.
I handle the operations. You handle the vision.
Your team runs without you having to be there. I coordinate workflows, track deliverables, align staff, and make sure nothing falls through the cracks.
Every process gets written down, clearly. Your team follows the same playbook every time — no matter who's doing the task or when.
I become your point of contact. Your clients get prompt, professional responses — the kind you'd give them yourself.
Orders, returns, refunds, chargebacks, listings — the daily grind of your store handled with precision so your customers stay happy.
From scheduling social content and managing email campaigns to coordinating ad assets — I keep your marketing engine running consistently.
Payments tracked, payroll processed, billing organized. The financial back-end of your operations, clean and on time.
SOPs and dashboards built for clients — anonymized and ready to duplicate for your operation.
Full playbook for handling refunds, returns, chargebacks, and inquiries — built for a 6-figure dropshipping store.
Weekly ops tracker for a content agency: team tasks, KPIs, deadlines, and client status in one view.
Step-by-step onboarding flow for remote teams — role assignments, tool access, and first-week milestones.
Here's what clients say after working with me.
"Incredible operations manager. Andres stepped in and immediately understood the business. He runs things so I don't have to think about them."
"Andres was very quick with our projects, understands tasks well and can work well with little instruction. Would hire again once we have more work!"
"More testimonials coming soon."
When you bring me into your business, you get someone who shows up, thinks ahead, and protects your operation like it's their own. Let's start with a conversation.
No commitment. Just a conversation to see if we're a good fit.